The Terms Behind Your Wallet
These terms set out what you agree to when you hold an account with us, and what we owe you in return. Read them before your first bKash, Nagad or Rocket transfer clears, because once money lands in your account wallet the rules below apply to
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it. Access depends on your local law and eligible regions. We cannot open or keep an account where local rules do not allow real-money play, and if a region turns ineligible we tell you what happens to the balance instead of quietly freezing it. Your side
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of the bargain is short: one account per person, your real name, your own payment wallet, no third-party funding. Accounts topped up from someone else's bKash number get held during verification, and that hold is the most common reason a withdrawal stalls. Tell us before you
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change your phone number, since the login OTP goes to the number on file. Our side covers the money path. Deposits sent to the account number shown in the cashier are credited to your wallet; withdrawals go back to a wallet in your own name, and
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we show any fee before you confirm. Cricket markets on the BPL, IPL and international fixtures sit under these same terms, with no separate rule set from slots or live tables. Where a game or provider publishes return-to-player figures we display them as given, nothing added.
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Raise a dispute with support first, in writing, and we answer on the channel you used. Players in Dhaka and elsewhere in Bangladesh follow that same path. Nothing here removes a right your local law gives you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.